A claim by Senator Kerrynne Liddle that a South Australian woman died during the nationwide Telstra outage has been proven incorrect by police.

Liddle said her office received a report on Wednesday of a ‘tragic death following an apparent failure to connect to Triple Zero during a life-or-death emergency’.

‘This death of an elderly South Australian represents a devastating failure for their family,’ she said.

But on Friday, SA Police said investigations ruled out any suggestion calls to emergency services had failed. 

‘Police investigations into a suggestion a death occurred in South Australia due to the 000 outage on Wednesday have revealed this is incorrect,’ a statement said.

‘This is a distressing time for the family of the deceased woman. They have lost a cherished member of their family and are grieving.

‘It is unfortunate their loved one’s death was placed in the public arena in the manner it was when it need not have been.’ 

The Daily Mail has contacted Senator Liddle’s office for comment. 

Kerrynne Liddle (pictured) said her office received a report on Wednesday of a ‘tragic death following an apparent failure to connect to Triple Zero during a life-or-death emergency’

Police said they launched an investigation after the claim was made on social media.

Officers were also provided with further information by those responsible for the online post that an attempt to call 000 had failed.

While the circumstances that led to the death of a woman were not revealed, SA Police issued a timeline of events after she was found unconscious at home.

‘At 10am on Wednesday 8 July, the woman’s partner found her in an unresponsive state following a medical episode,’ the statement said.

‘Her partner called a neighbour using his Telstra mobile phone. The call connected. 

‘The neighbour, who had medical experience, attended instantly and assessed the woman.’

The neighbour then called Triple Zero using her Telstra mobile phone and requested an ambulance, which also connected without issue.

An ambulance arrived shortly afterwards and the woman was transported to a local hospital where she passed away several hours later.

Police investigated the claim and found it was incorrect (Pictured, a Telstra store in Sydney)

Telstra also confirmed to the sequence of events to police, and said neither the deceased woman’s partner or her neighbour had any connectivity issues.

Investigations by police have revealed that the partner did have difficulties contacting some relatives once he was at the hospital.

‘It now appears that these difficulties may have been misinterpreted and formed the basis of the belief that the woman’s death was connected to the 000 outage,’ police said.

Liddle had reaffirmed her claims on Thursday and revealed her office had advised the woman’s family to contact SA Police.

The senator said she was disappointed by the response from South Australia’s Police Minister Michael Brown after raising concerns about the reported death.

‘I am disappointed that the SA Minister for Police chose to front the media and question my integrity in this process,’ she said.

Liddle said she prioritised the family’s privacy while the circumstances surrounding the woman’s death attracted public attention.

‘Amid much public interest I prioritised the privacy of the family during this time. I stand with them,’ she said.

More to come.