How do I redeem Cash Back for a gift card?
Open the Rakuten iOS app or Rakuten Android app or visit rakuten.com to redeem any time before the next payment date. You need a minimum of $5 confirmed Cash Back. Choose your gift card and complete the steps to redeem your Cash Back. We’ll send your gift card to the email address associated with your Rakuten account within a few minutes.
What gift cards do you offer?
You can choose from dozens of gift cards including Target, Ulta Beauty, Sam’s Club, Best Buy and more!
How long does it take for my gift card to arrive?
You’ll receive your gift card via email within 48 hours after redeeming at the email address associated with your Rakuten account. You’ll also receive a confirmation email immediately after redeeming your Cash Back with the order number, date, amount and other details for reference if you encounter any problems. Be sure to save both emails for future reference!
How do I use my gift card?
Open the email with your gift card. Select See Card Details, then enter the gift card number and pin (if needed) at checkout. Be sure to save a copy of your gift card details so you can access it later. You can use your gift card to pay when you shop online or in-store. To use in store, open the gift card email and select See Card Details to access a barcode that can be scanned in store.
Why didn’t I earn Cash Back on my full purchase when using a gift card?
Some stores don’t allow Cash Back on the portion of the purchase made with a gift card, including: Best Buy, CVS, Fanatics, Lowe’s, and Petco. You can always find store exclusions by using the See all Terms & Exclusions link on the Cash Back activation page. (That’s the page we show you before bringing you to a store’s website.)
For example, if you get a $20 gift card and use it when purchasing a $100 item, you’ll still receive Cash Back on $80 of your purchase.
Why didn’t I earn Cash Back on my in-store purchase when using a gift card?
In-store purchases aren’t eligible for Cash Back when paying with your gift card.
