Crisp is a customer messaging platform designed for startups and small to mid-sized businesses. It integrates sales, marketing, and support functions into a single interface. Key features include a shared team inbox, chatbot automation, a knowledge base, and lightweight CRM tools.

Crisp enables real-time customer communication through live chat while supporting asynchronous workflows for internal teams. The platform aims to streamline customer engagement across touchpoints, helping businesses manage interactions from lead generation to post-sale support. It also allows for customization of customer journeys through automated responses and targeted messaging. With a focus on simplicity and integration, Crisp may be suitable for growing teams looking to consolidate customer-facing functions into one platform. It offers a 14-day free trial without requiring a credit card, reflecting its focus on accessibility for smaller organizations.

Image Credit: Crisp