In service industries, robots are increasingly working alongside humans to provide support, customer service, and retail assistance. Companies are employing humanoids and co-bots to enhance efficiency, reduce employee workload, and elevate the overall experience with shoppers—and Gen Z and Millennial customers respond favorably to their efficiency and novelty.
In food service, AI-enhanced cooking innovations are reshaping how meals are prepared and served. While some robots are purpose-built to craft authentic pasta dishes, others are engineered to identify real-time molecular reactions with the eye of a trained chef. There are even fully autonomous, robot-operated restaurants set to open their doors soon to bring convenient dining experiences to high-traffic environments.
