Aftercare is a survey tool designed to enhance how organizations collect and interpret user feedback. Instead of static questionnaires, it uses AI to generate dynamic follow-up questions, replicating the depth of an interviewer’s approach. This allows businesses to uncover more context and actionable detail behind responses, going beyond surface-level data.

Once collected, the platform categorizes and summarizes feedback into key insights automatically, significantly reducing the time teams spend on manual analysis. For companies that rely on customer experience, product feedback, or employee engagement, this approach offers a more efficient path to understanding sentiment and identifying trends. The integration of AI in survey design and analysis reflects a broader shift toward intelligent feedback systems, helping organizations make decisions that are both data-driven and user-informed.

Image Credit: Aftercare