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On August 13, 2025, McDonald’s U.S. introduced a new online ordering channel in collaboration with DoorDash, enabling customers to place McDelivery orders directly through McDonalds.com without downloading an app, logging in, or creating an account. The streamlined interface reduces checkout steps and offers multiple payment options to facilitate rapid order placement from both mobile and desktop devices. Orders received through this channel are fulfilled by DoorDash drivers, extending McDonald’s delivery reach by leveraging DoorDash’s logistics network.
This initiative aligns with McDonald’s ongoing “three Ds” strategy—delivery, drive-thru, and digital—and reflects the company’s investment in expanding digital accessibility and customer convenience. The partnership builds on an initial 2019 pilot and a further expansion in 2021, and currently supports McDelivery in 29 countries. McDonald’s head of delivery Tim Snyder characterized the new channel as a means to meet customer demand and strengthen accessibility, while DoorDash vice president Shanna Prevé emphasized its potential to drive sales, simplify operations, and enhance the overall customer experience.
Image Credit: McDonald’s, Door Dash


