These new DoorDash real-time features are being rolled out by the brand to help merchants enjoy a refined experience that works for their setup. The brand is introducing such products and features as live order management for the Business Manager App, a reimagined tablet experience, customer chat, scheduling and stock management, same day onboarding and more. The various features and products are meant to help simplify the experience and empower merchants to feel more in control of how things are operating.

Director of Merchant Experience Avani Nanavati spoke on the new DoorDash real-time features saying, “At DoorDash, we’re committed to empowering merchants with the tools they need to thrive in today’s digital world. These new features represent another step forward in providing merchants with real-time control, seamless communication, and enhanced efficiency. By simplifying order management, streamlining operations, and fostering direct connections with customers, we’re helping merchants deliver exceptional service and grow their businesses.”