Coval is a development platform designed to streamline the creation and refinement of AI-powered voice and chat agents. It provides simulation and evaluation tools that enable teams to test agents across thousands of scenarios before deployment. Developers can define custom performance metrics, trace agent workflows, and pinpoint potential issues early in the build process.

By integrating with CI/CD pipelines, Coval supports continuous testing and iterative improvement, helping teams maintain high performance as products evolve. The platform’s focus on actionable insights allows businesses to optimize conversational experiences for reliability and user satisfaction. For organizations deploying AI agents at scale, Coval offers a structured, data-driven approach to performance assurance, reducing development cycles while enhancing the end-user experience.

Image Credit: Coval