Bankers at JPMorgan Chase’s ritzy new Manhattan headquarters have reportedly been plagued by creaking walls and wind gusts clattering into their windows amid a rocky start for the skyscraper.
The tower at 270 Park Avenue, also known as the JPMorgan Chase Tower, was plugged as the next generation in construction, standing at 1,388 feet above the New York City skyline.
But in the months since it officially opened in October 2025, the $3 billion structure has ran into some early hiccups, according to reports.
Bankers told the Wall Street Journal their new offices high in the sky are distracting because of the wind gusts which blow against their windows.
And the skyscraper’s bronze casing, one of the most distinctive designs among the behemoths in midtown, also reportedly ‘rattles’ against the glass.
The structure itself is not the only issue, workers say, as long-enjoyed perks of the job have been stripped back or removed entirely to cut costs at America’s largest bank.
Staff say the issues are embodied by the skyscraper’s in-house pub, Morgan’s, which offers just 55 seats to grab a drink despite over 10,000 people working inside.
Some told the Journal that they are often left peering into the exclusive space through glass doors after being turned away, saying that ‘it can be a near impossible quest to get in.’
Bankers at JPMorgan Chase’s ritzy new Manhattan headquarters have reportedly been plagued by creaking walls and wind gusts clattering into their windows amid a rocky start for the skyscraper since it opened in October 2025
Workers say the skyscraper’s bronze casing (seen from a street view) – one of the most distinctive designs among the behemoths in midtown – also reportedly ‘rattles’ against the glass
Bankers told the outlet that issues with Morgan’s bar started early, when executives gathered for a round of celebratory Guinnesses, and one thought it would be amusing to have CEO Jamie Dimon’s face printed on the foam.
While Dimon reportedly found the prank funny, he then banned the bar from ever performing the stunt again, fearing that it could look like a vanity project inside his splashy new skyscraper.
Investment bankers say they love the new bar to boast to prospective clients, and Dimon is said to drop by to greet VIP’s frequently – if they can get a table.
Executives have since introduced a moratorium on day drinking, dashing hopes of a convenient midday pint for workers.
The headquarters’ office space has also reportedly become a ‘recurring complaint’, as it offers less square footage than once expected and managing directors have smaller offices than they enjoyed at the bank’s previous office.
JPMorgan has reportedly limited perks for others, including tightening enforcement rules on re-imbursing cab rides after 9pm for those working late.
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JPMorgan Chase CEO Jamie Dimon seen at the opening of the firm’s headquarters at 270 Park Avenue on October 21, 2025
Workers are still able to charge the bank for dinner if they work late, however this has been limited to only those present in the office.
Despite the minor issues, the ritzy new headquarters does offer some perks – including an in-office gym for just $60 a month with views of Central Park.
The skyscraper is the first all-electric building in the Big Apple, and workers enjoy their 9-5 in one of the most high-tech spaces in the city.
As the bank’s head of real estate David Arena put it last year, ‘Everybody wants to come to this building, and everybody who does has a transcendental experience.’
The Daily Mail has contacted JPMorgan Chase for comment.
The JPMorgan Chase Tower is not alone among New York City’s super-tall skyscrapers in facing reports of design issues due to their height.
The JPMorgan Chase Tower is not alone among New York City’s super-tall skyscrapers in facing reports of design issues due to their height – with 432 Park Avenue (pictured) also reportedly hit with issues
Cracks are seen on the concrete facade of the 40th floor of 432 Park Avenue in January 2023
Manhattan’s 432 Park Avenue, which opened in 2015, was initially branded as the ultimate status symbol, and the ultra-wealthy scrambled to fill one of its 125 apartments.
But after celebrities including Jennifer Lopez bought units in the tower on ‘Billionaire’s Row’, reports surfaced of issues.
The building was soon covered in cracks and cavities, after developers insisted on an aesthetic white concrete facade.
A New York Times report claimed that the building faces a $160 million repair bill just to fix its facade.
Some residents also complained of creaking walls and plumbing issues high in the sky – problems also reported at the skyscraper’s supertall neighbors Steinway Tower and Central Park Tower.
