Raleigh’s implementation of the iAccess program represents an innovative approach to enhancing urban accessibility through community-driven feedback. The initiative introduces a digital platform that allows individuals with mobility challenges to evaluate ADA parking spaces in real-time via QR-coded signs installed at designated locations throughout downtown.

Developed in collaboration with Atlanta-based iAccess Life and parking technology firm Passport, the iAccess program collects actionable data on parking accessibility factors, including sidewalk conditions, space availability, and proximity to destinations.

The system’s launch demonstrates Raleigh’s proactive stance on inclusive urban planning by directly engaging those most affected by accessibility barriers in the improvement process. This data collection method provides city planners with nuanced insights that traditional compliance measures might overlook. The venture may potentially serve as a model for other municipalities seeking to optimize accessibility infrastructure.

Image Credit: City of Raleigh