This is the moment that a woman was left seriously injured after being hit by an e-scooter rider while crossing the road.

Alison* was left with a broken pelvis, wrist and finger as well as cuts and bruises after she was hit by an illegal private e-scooter while crossing a road with her friend in Coventry last year.

Incidents like these are becoming increasingly common, as reflected in a huge surge of insurance payouts related to e-scooter and e-bike crashes reaching £110million. 

CCTV footage captured the reckless rider of the scooter, 47-year-old Trevor Chandler, ploughing into Alison at the road crossing, who was sent flying onto the pavement.

Incredibly, Chandler then hobbles to his feet and limps back onto his e-scooter.

Seemingly without bothering to check if Alison is alright, Chandler speeds off and flees the scene while her friend and two other bystanders help her.

It was later discovered that he had also broken his leg in the crash before he escaped.

Police eventually caught up with him and he was jailed for 15 months in prison and his scooter was destroyed.

Alison was left with a broken pelvis, wrist and finger as well as cuts and bruises after she was hit by a private e-scooter while crossing a road in Coventry last year

E-scooter rider Trevor Chandler, 47, suffered a broken leg but fled the scene after the crash. He was eventually arrested and jailed for 15 months

Alison told the BBC: ‘It was a lovely sunny day so we were all in a really good mood. Then the next thing I knew, it was just gravel and I was on the floor.

‘It was instant pain, you know when the TV does grey static? That’s what my eyes were doing.

‘I was on a crossing. I thought it was safe, you just don’t expect it.’

Alison now hopes to claim compensation for the serious injuries she was left with.

She is far from alone in these hopes as the cumulative total for payouts for similar incidents involving e-scooters and e-bikes has more than doubled in just the last 12 months from £51million to £110million.

The first claim was made only seven years ago, with the biggest single payment being £20million when a child was hit and left with catastrophic life changing injuries.

With such a surge in expensive e-bike insurance cases, brokers are now looking to cover their losses and have put up premiums for riders to effectively pay the new massive bills.

E-bikes have been linked to nearly 39,000 crimes and road crashes in the last three years, it was revealed last week.

The data showed a 70 per cent surge of cases involving the increasingly popular vehicles over the period.

Some of these crashes have been deadly.

Great-grandmother Gloria Stephenson, 86, was killed when Billy Stokoe, 19, ploughed into her while riding an e-bike high on cannabis and holding his phone in Sunderland in May last year.

He was jailed in June for six years and nine months after admitting causing death by dangerous driving.

Because of the increasing risk involved with these vehicles, the Motor Insurers Bureau (MIB) – which settles e-bike injury claims – has called for the sale of them to be better regulated and even banned in some cases.

With the arrival of popular e-bike rental services like Lime and Forest in cities, they have become an exceedingly common sight on UK streets, but bring with them notable dangers.

Legally, micromobility vehicles – so, e-scooters, e-bikes, mobility scooters and now e-unicycles too – are all defined as motor vehicles. But they often are not treated as such in town centres, with riders mounting pavements and weaving among pedestrians.

E-scooters are allowed to be driven in towns and cities where official trials are taking place, but this only applies to vehicles included in the operator scheme.

This was the moment teenage e-bike rider Billy Stokoe mowed down and killed grandmother Gloria Stephenson on a zebra crossing in an incident that shocked the nation 

Gloria Stephenson, 86, was killed by teenager Billy Stokoe while walking over a zebra crossing in Sunderland in May 2025. Stokoe was jailed for six years and nine months in June

Nicky Campbell’s daughter Lilla has been left badly injured after an e-bike hit and run in south London last night

Private e-scooters must stick to private property and can only be used there with the owner’s permission.

Hundreds of e-scooters are seized every year by police on these grounds, as well as e-bikes that have been modified to go faster than the 15.5mph maximum speed limit.

The first claim made to the MIB concerning an e-scooter was in 2019, while the first for an e-bike was 2020.

The MIB is a not-for-profit organisation that pays out compensation to victims of accidents with uninsured vehicles. The main insurance companies pay a levy towards it, which has meant that premiums have been rising for everyone paying motor insurance.

Last year was the worst year yet for claims, with a record 168 being lodged with the MIB for both types of vehicles.

Another shocking high-profile recent e-bike incident seized headlines in June when BBC radio presenter Nicky Campbell’s daughter was left ‘badly injured’ in an e-bike hit-and-run in Peckham, south London.

Lilla was rushed to hospital, where a man then exposed himself to her as she waited in A&E.

In the hope of raising awareness about the laws surrounding e-bikes and e-scooters, the MIB has donated money to police forces to fund vehicles used in enforcement.

Law Enforcement Liaison Officer at MIB Hayley Sutcliffe explained how more claims made by those injured will affect everyone while speaking in Stoke-on-Trent at a national police operation on micromobility vehicles.

‘Whilst we will compensate victims of any injuries from e-scooters or electric motor bikes, everyone else has to pay for that,’ she said.

‘It has a huge impact on your law-abiding citizens as well.’

City of London Police force officers were recently seen inspecting e-bikes to see if any had been illegally modified 

Staffordshire Police’s PC Tom Cordell believes the ‘vast majority’ of e-scooter owners ‘know that they’re illegal’, especially that they should not be driven on pavements.

He said they have ‘been around for a long, long time now’, and the government has repeatedly reiterated laws on the matter.

Transport Secretary Heidi Alexander said in February that new laws could be introduced to regulate e-scooters if parliamentary time became available. 

*Alison’s name has been changed.