11.
“I will always return an item that is made poorly. I will literally return anything. I am so tired of companies taking my money and giving me junk in return. I worked hard for that cash! I hear so many people say how they didn’t want to bother with a return and just toss something. I don’t care if it was five bucks; it’s going back!”
“This is a matter of principle. I didn’t earn money to be swindled out of it, and any company that sells a poor product is a swindler.
I’m also an animal trainer, and I know not to reward bad behavior, or it will continue.”
—view-from-the-edge